Questions we get a lot
How long does it take to set up?
About ten minutes for a full bundle. Everything either hangs on a hook or stands on its own. No tools, no ladder, nothing screwed into the house.
Do I need to plug anything in?
No. The lights, the candles and the broom all run on batteries, so you're not running an extension cord across the porch.
Are batteries included?
⚠ To fill in before launch: Answer yes or no — check with your supplier, and say which size (AA, AAA…) so customers can have them ready.
Can I leave it outside?
Everything is designed for a covered outdoor spot — a porch, a doorway, under an eave. We don't recommend leaving it fully exposed to heavy rain.
Is it scary? I have young kids.
Most of it isn't. The hanging ghosts, the LED candles and the string lights are all the gentle kind — painted-on faces, grinning pumpkins, warm light. They're made for families decorating together.
There's one exception, and we'd rather tell you now than surprise you at the door: the Porch Ghoul garage door cover is a moonlit graveyard with carved jack-o'-lanterns, and it is genuinely dramatic. Plenty of kids love exactly that. If yours wouldn't, skip that one piece — everything else in the range stays gentle.
Either way, nothing we sell involves gore, and nothing jumps out at you.
Will it last until next Halloween?
That's the idea. The ghosts fold into a bag, the lights coil back up and the candles pack flat. Store it dry and it comes back out next October.
What's the free surprise gift?
It comes with every bundle, and it's a surprise — you'll find out when you open the box. 🎁
Do you really not charge for shipping?
Really. It's already inside the price on the product page, so nothing gets added at checkout.
Something arrived damaged. What now?
Email us at [your support email] with your order number and a photo, and we'll sort it out.